The concept of job satisfaction has been defined in many ways. Job satisfaction refers to the overall feelings one has and the evaluation one makes about ones job. The researchers defined five core job characteristics. Read our definitive guide on job satisfaction, its drivers, and its benefits for 2020, and how your organization can benefit from increased satisfaction in the workplace. Hoppock defined job satisfaction as any combination of. Job satisfaction or employee satisfaction is a measure of workers contentedness with their job, whether or not they like the job or individual aspects or facets of jobs, such as nature of work or supervision. People with high job satisfaction experience a pleasurable or positive emotional state when they think about their job or job experiences. The nature of job satisfaction is discussed along with techniques for assessing job satisfaction including existing scales and new instruments. Job satisfaction can be defined as a positive emotional state resulting from the. This definition means job satisfaction is not a unitary concept.
Making extra efforts to help clients or coworkers can make your work feel more meaningful and increase your job satisfaction. Job satisfaction is the most widely researched job attitude and among the most. Satisfaction definition is the payment through penance of the temporal punishment incurred by a sin. Job stress, or job strain, is caused by specific stressors in an occupation.
Job satisfaction can be defined as a positive emotional state resulting from the pleasure an employee derives from doing a job locke, 1976. The definition of job satisfaction has visibly evolved through the decades, but most versions share the belief that job satisfaction is a workrelated positive affective reaction. Spector, 1997, or as the affective and cognitive attitudes held by an employee about various aspects of their work kalleberg, 1977. In other words, it refers to a subjective evaluation that the worker makes of her own job, either in its entirety or with respect to. Different authors have different approaches towards defining job satisfaction. List of books and articles about job satisfaction online. Leading organizations are now trying to measure this feeling, with job satisfaction surveys becoming a staple at most workplaces. The current nursing shortage and high turnover is of great concern in many countries because of its impact upon the efficiency and effectiveness of any healthcare delivery system. Satisfaction meaning in the cambridge english dictionary. The stability of your job is a vital ingredient in your job satisfaction.
Pdf job satisfaction survey spector, 1997 and role. The objective of this research was to explore the relationship between general employee satisfaction and specific characteristics of the job and the health agency and to make recommendations regarding what health agencies can do to support recruitment and retention. This is a crosssectional study using data collected from the 2014 public health workforce interests and needs survey. Results revealed that job satisfaction and job performance fully mediated the relationship between ei and job commitment. There seems to be less consistency when talking about the causes of job satisfaction. A summated rating scale format is used, with six choices per item ranging from strongly disagree to strongly agree. Job satisfaction definition and meaning collins english. To stay devoted and loyal to the firm, you need to feel that your job is secure.
Job satisfaction happens when an employee feels he or she is having job stability, career growth and a comfortable work life balance. Stress can be an ambigious term as it is used in common language. Ensuring job satisfaction is important for employers as it can reduce absenteeism and staff turnover and save costs on recruitment and retraining. These long work hours may be indicative of a strong commitment by clergy to their congregations and community.
One of the most widely used definitions in organizational research is that of locke 1976, who defines job satisfaction as a pleasurable or. This new book provides an overview of the vast literature on this topic. Job satisfaction is one of the most researched variables in the area of workplace psychology, and has been associated with numerous psychosocial issues ranging from leadership to job design. As we will see in this lesson, there is no definitive way to measure job satisfaction or. Job satisfaction is more of a journey, not a destination, as it applies to both employees and the employer. Job satisfaction is the most frequently studied variable in organizational behavior research. The job satisfaction survey, jss is a 36 item, nine facet scale to assess employee attitudes about the job and aspects of the job.
Pdf job satisfaction is the degree to which people like their jobs. It is a result of appraisal that causes one to attain their job values or meet out their basic needs. Since early studies in the 1930s, job satisfaction has become. The first studies of mans work satisfaction appeared in the 30th years of 20th century following the findings of. However, the mostused definition of job satisfaction in organizational research is that of locke 1976, who described job satisfaction as a pleasurable or positive emotional state resulting from the apprajsa1 of ones job or job experiences p. It is generally perceived to be directly linked to productitivty as well as to personal wellbeing. Researchers have also noted that job satisfaction measures vary in the. Results were analyzed with correlations, multiple regressions and ttests. Job satisfaction and selfreported absenteeism were explored as well as the relationship of job satisfaction playing a mediating role between communication satisfaction and absenteeism. Greenberg and baron 2008, for instance, viewed job satisfaction as a feeling that can produce a positive or negative effect toward ones roles and responsibilities at work and added that it is important to understand the concept of job satisfaction as. Building on this conceptualization, hulin and judge 2003 noted that job satisfaction includes multidimensional psychological responses to ones job.
Scientific management as known as taylorism also had a significant impact on the study of job satisfaction. Job satisfaction is the degree to which people like their jobs. The reason for losing interest in ones job can be the works routine character, conflicts with other employees or the supervisors, or inadequate pay. List of books and articles about job satisfaction online research. Help organizations understand the importance of having the right people in the right position. Job satisfaction iresearchnet psychology definition. Each facet is assessed with four items, and a total score is computed from all items. If your job is not secure, you are bound to worry about your career. What is the importance of job satisfaction in a workplace. Job satisfaction therefore is a measurement of job and work expectations and not just an overall holistic attitudinal manifestation.
Understanding how job satisfaction has been defined, measured, and. Job satisfaction is the pleasure that you get from doing your job. Satisfaction definition of satisfaction by merriamwebster. The most widely accepted theory of job satisfaction was proposed by locke 1976, who defined job satisfaction as a pleasurable or positive emotional state resulting from the appraisal of ones job or job experiences locke, 1975, p. Job satisfaction, as the name suggests, is the feeling of contentment or a sense of accomplishment, which an employee derives from hisher job. Effective job satisfaction is a persons emotional feeling about the job as a whole. Definition of job satisfaction and its interpretation. It helps in determining, to what extent a person likes or dislikes hisher job. However, the two most common definitions describe job satisfaction as. Job satisfaction is a term we hear often, but do you know its exact definition, and how its absence could be bringing down your companys productivity. This implies that the employee is having satisfaction at job as the work meets the expectations of the individual. The purpose of this chapter elucidates the importance of jts, which human resource practitioners should always bear in mind when designing and delivering a training program. The relationships between training, job training satisfaction, job satisfaction, and job performance will be elaborated. Think about taking on a new project for a client, or mentoring a colleague.
Job satisfaction is closely linked to that individuals behaviour in the work place davis et al. It is this lack of conclusive definition that might be why its difficult for managers to get it right. Despite widespread belief to the contrary, studies have shown that highperforming employees do not feel satisfied with their job simply as a result of highlevel titles or. Defining job satisfaction has been a challenge for researchers, as work plays a significant role in peoples lives and job satisfaction is central to their wellbeing. According to this, job satisfaction depends on the extent to which the individuals needs match the job characteristics. Hoppock defined job satisfaction as any combination of psychological, physiological. The concept of job satisfaction, viewed through different lenses by various scholars, is defined differently. If possible, try to focus on the parts of your job that you find most meaningful. A distinction was made between two interpretations of herzberg. Many organizations face challenges in accurately measuring job satisfaction, as the definition of satisfaction can differ among various people within an organization. Why most managers get it wrong there are many ways to understand job satisfaction, and therefore there isnt really one precise or universal definition. The concept of job satisfaction is multifaceted hence a number of theories are advanced to explain what it means and how the theories could be applied to enhance employee performance. This article seeks to outline the key definitions relating to job satisfaction, the main theories associated with explaining job satisfaction, as well as the types of and issues surrounding the measurement of job satisfaction.
Job satisfaction, an unquantifiable metric, is defined as a positive emotional response you experience when doing your job or when you are present at work. Job satisfaction is defined as the level of contentment employees feel. In other words, it refers to a subjective evaluation that the worker makes of her own job. It is also important for employers, since satisfied employees can be more committed to the company, more efficient and creative.
The job satisfaction as a regulator of the working behaviour core. Frederick winslow taylors 1911 book, principles of. Recruitment and retention of nurses are persistent problems. Job satisfaction is a workers sense of achievement and sucess on the job. Cognitive job satisfaction is how satisfied employees feel concerning some aspect of their job, such as pay, hours, or benefits. This worry in turn affects your sincerity and your mind starts wavering. Contribution of the study the following are the contributions that this research study provides. It is the sumtotal of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the employed persons who comprise of executives, supervisors, and the rank and file employees. Thus, work engagement mediated the relationship between pms perceptions and job satisfaction and turnover. The relationship between job satisfaction, job performance. Job satisfaction meaning in the cambridge english dictionary.